French open-source CRM built as a modern, self-hostable alternative to Salesforce and HubSpot.
All US-owned with corresponding sub-processor exposure, complex contract structures, and high export friction.
French open-source CRM that can run entirely inside EU infrastructure.
| Feature | Salesforce / HubSpot / Pipedrive | Twenty |
|---|---|---|
| Company location | US-headquartered CRM vendor | Twenty SAS, Paris, France |
| Source model | Proprietary | AGPL-3.0 open source |
| Deployment choice | Managed SaaS only | Managed cloud or fully self-hosted |
| Data export | Costly export and migration tooling | Open schema and direct database access |
Twenty sits at an interesting intersection: it is one of very few credible CRM alternatives that combines modern product design, open-source licensing, and a clear European operating story.
For procurement teams, the value of this combination is concrete. The legal entity is French, the managed cloud is hosted in France, and the entire platform can be deployed inside an organization’s own EU infrastructure with no vendor data path required. None of the major US CRM products can match this set of properties.
The product is still maturing relative to Salesforce or HubSpot, but the open-source codebase means feature gaps can be addressed directly when they become blockers, rather than waiting for the vendor roadmap.
Tools that typically complement this profile in a cleaner European software stack.
Email, SMS, automation, and CRM in one product for teams that want a European growth stack.
Shared inbox, live chat, help center, campaigns, and AI support features from a French company with EU-hosted data.
Public cloud and infrastructure platform for teams that want an explicitly European cloud provider with a modern product surface.
Common questions about compliance, hosting, and capabilities.
Twenty is developed by Twenty SAS in Paris, France, and released under AGPL-3.0. The managed cloud is hosted in France, and self-hosted deployments inside EU infrastructure are fully supported.
Twenty is hosted in Managed cloud in France or self-hosted and headquartered in Paris, France, operating under France jurisdiction.
Yes, Twenty is open source under the AGPL-3.0 license. It can also be self-hosted for full data control.
Twenty is a European alternative to Salesforce / HubSpot / Pipedrive. French open-source CRM that can run entirely inside EU infrastructure.