All US-owned with corresponding sub-processor exposure, complex contract structures, and high export friction.
Twenty vs Salesforce / HubSpot / Pipedrive
French open-source CRM that can run entirely inside EU infrastructure. — a detailed comparison to help European teams evaluate the switch.
French open-source CRM built as a modern, self-hostable alternative to Salesforce and HubSpot.
Side-by-side comparison
How Twenty compares to Salesforce / HubSpot / Pipedrive on key dimensions.
| Dimension | Salesforce / HubSpot / Pipedrive | Twenty |
|---|---|---|
| Headquarters | US-based | Paris, France |
| Jurisdiction | US law | France |
| Hosting Region | Global / US default | Managed cloud in France or self-hosted |
| Company location | US-headquartered CRM vendor | Twenty SAS, Paris, France |
| Source model | Proprietary | AGPL-3.0 open source |
| Deployment choice | Managed SaaS only | Managed cloud or fully self-hosted |
| Data export | Costly export and migration tooling | Open schema and direct database access |
Key capabilities of Twenty
- Modern open-source CRM with customizable data model
- Self-hostable via Docker or one-click cloud deployments
- GraphQL and REST APIs for integrations
- Custom fields, views, and pipeline workflows
- French company entity and EU-hosted managed cloud
Twenty is developed by Twenty SAS in Paris, France, and released under AGPL-3.0. The managed cloud is hosted in France, and self-hosted deployments inside EU infrastructure are fully supported.
Frequently asked questions
Is Twenty a good replacement for Salesforce / HubSpot / Pipedrive?
French open-source CRM that can run entirely inside EU infrastructure. Twenty is headquartered in Paris, France with data hosted in Managed cloud in France or self-hosted, providing clearer GDPR compliance for European teams.
Where is Twenty hosted?
Twenty operates from Managed cloud in France or self-hosted under France jurisdiction, keeping data within European legal frameworks.
Is Twenty open source?
Yes, Twenty is open source under the AGPL-3.0 license. It can also be self-hosted for full data control.
Tools that work well with Twenty
Complement your European stack with these pairings.
Brevo
Email, SMS, automation, and CRM in one product for teams that want a European growth stack.
Crisp
Shared inbox, live chat, help center, campaigns, and AI support features from a French company with EU-hosted data.
Scaleway
Public cloud and infrastructure platform for teams that want an explicitly European cloud provider with a modern product surface.